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HealthTeam Advantage In-Home Support Benefit

In-Home Support & Companion Benefit

Built on human connection, friendly helpers offer companionship and support with everyday tasks.

Two women, one younger and one senior, work on assembling a jigsaw puzzle together at a kitchen table, both smiling and engaged in the activity.

Companion Services

Through our partnership with Papa, members have access to vital social support through a network of trained and vetted non-medical helpers called Papa Pals. Papa Pals support members’ social needs in countless ways – by helping with everyday tasks such as running errands, driving to appointments, meal prep, folding laundry, helping with pets, playing a game, engaging in great conversation and more. Papa Pals are available in person and by phone.

Papa Pals cannot assist with medical or personal care that a licensed professional would handle or do house tasks you would normally pay a professional to do.

Highlights:

  • Papa Pals help with everyday tasks and provide companionship.
  • $0 copay for a set number of hours of help (30 or 60 hours) per year based on plan.
  • Papa Pals are available in person or by phone.
  • Help members achieve whole health and reduce loneliness.

Have questions? Ready to get started?

We’re Here to Help!

Let’s Talk

Reach out to our local Medicare Experts for questions related to Medicare or our Medicare Advantage Plans.

Call 866-897-4230 (TTY: 711)

8:00 a.m. to 8:00 p.m. | Oct. 1-March 31, 7 Days a Week & April 1-Sept. 30, M-F

Explore Medicare Advantage Benefits

HealthTeam Advantage Medicare Advantage Plans cover everything Medicare Parts A and B cover—plus all the other things you need, like prescriptions, dental, vision, hearing, fitness, and more.