Policies and Procedures
- Your Rights
- Privacy Policies & Practices
- Reporting Fraud
- Compliance & Integrity
- Disclaimers
- Notice of Availability and Non-Discrimination
- Medicare Star Ratings
- Disaster / Emergency Policy
- National Coverage Determinations
- Part B Prior Authorization Policies
- Part C Organization Determinations, Appeals & Grievances
Conducting Business with Integrity
Care N’ Care Insurance Company of North Carolina, Inc. d/b/a HealthTeam Advantage, is committed to conducting business with integrity and in compliance with all laws and regulations. We are focused on ensuring we remain a company that others want to do business with, now and for many years to come.
We are committed to conducting ourselves with the highest regard for professional responsibility, integrity, and regulatory compliance. Success depends on each of us making and keeping this commitment!
Resources
The Code of Conduct and other resources are provided to help guide you through difficult decisions and provide ways to ask questions and report potential concerns. You can report potential issues anonymously and without fear of reprisal or retaliation.
You can reach us by phone or through our online portal 24 hours a day / 7 days a week.
- Phone: 1-855-741-4518
- Mail: 5815 Samet Drive, Ste. 107, High Point, NC 27265
- Internet: HealthTeam Advantage EthicsPoint Portal
Downloads
- HealthTeam Advantage Code of Conduct (Coming soon)
- HealthTeam Advantage Compliance and Integrity Policy (Coming soon)