Policies and Procedures
- Your Rights
- Privacy Policies & Practices
- Reporting Fraud
- Compliance & Integrity
- Disclaimers
- Notice of Availability and Non-Discrimination
- Medicare Star Ratings
- Disaster / Emergency Policy
- National Coverage Determinations
- Part B Prior Authorization Policies
- Part C Organization Determinations, Appeals & Grievances
HealthTeam Advantage Medicare Disclaimers
HealthTeam Advantage, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a PPO and HMO Medicare Advantage plan with a Medicare contract. Enrollment in HealthTeam Advantage depends on contract renewal.
See the Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by plan and service area.
Out-of-network/non-contracted providers are under no obligation to treat plan members, except in emergency situations. Please call our customer service number or see the Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
The formulary and/or pharmacy network may change at any time. You will receive notice when necessary.
Every year, Medicare evaluates plans based on a 5-star rating system. Star ratings are calculated each year and may change from one year to the next.
HealthTeam Advantage complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
For accommodations of persons with special needs at meetings, call 855-547-0344 (TTY 711).