Review plan coverage and benefit information, including summary of benefits, provider/pharmacy directory and prior authorization criteria.
Contact your personal Healthcare Concierge by phone, email or mail:
Phone: 1-888-965-1965 (TTY: 711), October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.
Mail: HealthTeam Advantage
Attn: Healthcare Concierge Department
7800 McCloud Road, Suite 100
Greensboro, NC 27409
Thank you for trusting us to help you coordinate all your healthcare needs.
Members can now access a virtual physician 24 hours a day, 7 days a week at MDLIVE.
We keep our members informed on the latest plan information through our HealthTeam Advantage Member newsletter, member meetings and important plan communication via email/mail:
- Learn about your plan benefits
- Renew your plan enrollment
- Access printable plan information
- View the updated network of physicians and providers for each plan
- Look up medication information
- Contact us by phone, e-mail or mail.
Page last updated: Dec 6, 2018
HealthTeam Advantage, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a Medicare Advantage organization with a Medicare contract. Enrollment in HealthTeam Advantage depends on contract renewal. You must continue to pay your Medicare Part B premium. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
HealthTeam Advantage, 7800 McCloud Road, Suite 100, Greensboro, NC 27409.
To learn more, please call 1-877-905-9216 (TTY: 711) from October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.
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