For Members

HealthTeam Advantage Members

As a member of HealthTeam Advantage, you’re more than just a member, you’re part of our family. Just as it is for you, North Carolina is our home, not just another office location. We’re here to help you with your healthcare needs.

We’re dedicated to providing our members with the very best customer experience. Simply call your Healthcare Concierge, your single point of contact and trusted partner committed to working with you throughout your entire healthcare experience.

Thank you for trusting us to help you coordinate all your healthcare needs.

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Please Call on Your Personal Healthcare Concierge for:

  • Assistance finding a primary care provider and help scheduling appointments
  • Answers to plan and benefit questions
  • Help with special healthcare needs
  • Prescription drug assistance
  • Claims questions and billing resolution

Your Healthcare Concierge is available by
phone, email, or for in-person meetings.