Review plan coverage and benefit information, including summary of benefits, provider/pharmacy directory and prior authorization criteria.
Contact your personal Healthcare Concierge by phone, email or mail:
Phone: 1-888-965-1965 (TTY: 711), October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.
Mail: HealthTeam Advantage
Attn: Healthcare Concierge Department
7800 McCloud Road, Suite 100
Greensboro, NC 27409
Thank you for trusting us to help you coordinate all your healthcare needs.
Members can now access a virtual physician 24 hours a day, 7 days a week at MDLIVE.
We keep our members informed on the latest plan information through our HealthTeam Advantage Member newsletter, member meetings and important plan communication via email/mail:
- Learn about your plan benefits
- Renew your plan enrollment
- Access printable plan information
- View the updated network of physicians and providers for each plan
- Look up medication information
- Contact us by phone, e-mail or mail.
© Copyright 2019 – HealthTeam Advantage – All rights reserved. H9808_19_81