Contact

US

By Phone

For members

HealthTeam Advantage PPO) Members
Phone: 1-888-965-1965 (TTY: 711), October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.

HealthTeam Advantage Diabetes & Heart Care HMO CSNP Members
Phone: 1-833-324-3242 (TTY: 711), October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.

For prospective members

Please call us toll free at 1-877-905-9216 (TTY: 711) to speak to a licensed representative or benefits consultant seven days a week from October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.

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By Mail

If you want to write to us, our mailing address is:

HealthTeam Advantage
Attn: Customer Service
7800 McCloud Road, Suite 100
Greensboro, NC 27409

If you have special needs, this document may be available in other formats. Please contact HealthTeam Advantage at 1-877-905-9216 (TTY: 711), October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday or send us a message using the form on this page.