For

PROVIDERS

For Providers

Providers

Important Notification: Effective 01/01/2018 Triad HealthCare Network Utilization Management is the delegated UM authorization department for HealthTeam Advantage PPO 1 and PPO 2.

HealthTeam Advantage is committed to providing guidance, training, tools, resources and support to our network providers.

You have a dedicated Provider Concierge as a partner to assist with:

  • Inquiries on the health plan
  • Educational material and resources
  • Accessing the authorization portal, Acuity and provider portal HealthAxis
  • Office orientations
  • Quality/Stars programs

Contact your dedicated Provider Concierge by phone or email:

You also have a Provider Support team that is available to assist with:

Benefits & Eligibility:

Claims:

Utilization Management:
THN Utilization Management Department

Join Our Network

Thank you for your interest in becoming part of the HealthTeam Advantage Provider network. Please click to open form.  Provider selection is based on numerous factors.

Tools & Resources Non-Contracted Providers Dental, Vision, Hearing Providers

Page last updated: Oct 1, 2019

HealthTeam Advantage, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a Medicare Advantage organization with a Medicare contract. Enrollment in HealthTeam Advantage depends on contract renewal. You must continue to pay your Medicare Part B premium. This information is not a complete description of benefits. Contact the plan for more information. Certain plan materials are also available in large print and braille for individuals who need accommodations. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

HealthTeam Advantage, 7800 McCloud Road, Suite 100, Greensboro, NC 27409.

To learn more, please call 1-877-905-9216 (TTY: 711) from October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.