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Update: An Open Letter to Our Members



For Providers


Important Notification: Effective 01/01/2018 Triad HealthCare Network Utilization Management is the delegated UM authorization department for HealthTeam Advantage PPO 1 and PPO 2.

HealthTeam Advantage is committed to providing guidance, training, tools, resources and support to our network providers.

You have a dedicated Provider Concierge as a partner to assist with:

  • Inquiries on the health plan
  • Educational material and resources
  • Accessing the authorization portal, Acuity and provider portal HealthAxis
  • Office orientations
  • Quality/Stars programs

Contact your dedicated Provider Concierge by phone or email:

You also have a Provider Support team that is available to assist with:

Benefits & Eligibility:


Utilization Management:
THN Utilization Management Department

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