Policies and Procedures

The Centers for Medicare and Medicaid Services (CMS) rates all health and prescription drug plans each year based on a plan’s quality and performance. Medicare Plan Ratings help you know how well your plan is performing.

For 2026, both our PPO and HMO plans received a rating of 4.5 stars. To learn more about HealthTeam Advantage’s star ratings, call us at 336-717-0758  (TTY 711), October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday. Or visit the Medicare website at medicare.gov.

You can access a printable version of our Star Ratings below:

2027

• HealthTeam Advantage 2027 PPO Plan Star Rating – English (Coming soon)
• HealthTeam Advantage 2027 PPO Plan Star Rating – Spanish (Coming soon)
• HealthTeam Advantage 2027 HMO Plan Star Rating – English (Coming soon)
• HealthTeam Advantage 2027 HMO Plan Star Rating – Spanish (Coming soon)

2026

• HealthTeam Advantage 2026 PPO Plan Star Rating – English (Coming soon)
• HealthTeam Advantage 2026 PPO Plan Star Rating – Spanish (Coming soon)
• HealthTeam Advantage 2026 HMO Plan Star Rating – English (Coming soon)
• HealthTeam Advantage 2026 HMO Plan Star Rating – Spanish (Coming soon)

Medicare evaluates plans based on a 5-star rating system. Star ratings are calculated each year and may change from one year to the next.