Each eligible member’s drug information is analyzed for potential drug-drug interactions, possible adverse effects of medications, or gaps in care. Every quarter, we automatically enroll qualified members in HealthTeam Advantage’s MTM program so they may begin receiving this extra support. Eligible MTM members will receive a letter notifying them they’ve been auto enrolled into the MTM Program.
MTM members can also receive a Comprehensive Medication Review (CMR) providing a chance to review all your current medications with a pharmacist, nurse, or other qualified healthcare professional. This 30-minute phone conversation results in a Personal Medication List (PML) and Medication Action Plan (MAP). The PML lists your current prescription medications, over-the-counter medications, and dietary and herbal supplements. (Click here for a blank Personal Medication List.) The MAP summarizes what was discussed in the CMR and includes discussion topics for you and your doctor. We’ll also conduct ongoing Targeted Medication Reviews (TMRs); your doctor may be contacted if we identify any issues with your medications.
Although we encourage members to take advantage of our valuable program, you can opt out. If you don’t want to participate, or if you have questions, please call the Clarest Health AI LLC MTM Department at 1-866-978-4695 (TTY: 711) Monday-Thursday 9am-7pm ET, Fri 9am-5pm ET, and Saturday 9am-1pm ET.