You’re more than a HealthTeam Advantage member, you’re part of our family. We call North Carolina home, just like you, and we’re here to help with your healthcare needs.
We’re dedicated to providing our members with the very best customer experience. Simply call your Healthcare Concierge, your single point of contact and trusted partner committed to working with you throughout your entire healthcare experience.
Access your plan information anytime, anywhere.
Select your plan and review your benefits.
Review your plan coverage and benefit information.
Find a provider online.
Find a pharmacy online.
Get information on prescriptions, pharmacies, restrictions, and more.
Get print copies of plan materials mailed to you.
Required for our Diabetes & Heart Care (HMO C-SNP) members.
Articles about healthy living, fitness, chronic conditions, and more!
Plan and benefit information, event details, and healthcare reminders.
View forms regarding your plan and benefits.
View additional resources regarding your plan.
Your Healthcare Concierge is here to help you make the most of your benefits. Just call or email for fast, friendly assistance.
8am-8pm
April 1-September 30, Monday-Friday
October 1-March 31, 7 Days a Week