Provider Blog / Transportation Benefit
April 14, 2025
Transportation Benefit
Did you know that our Diabetes & Heart Care (HMO C-SNP) and Eagle Plan (PPO MA-Only) members have access to non-emergency medical transportation (NEMT) transportation services? Through our partnership with SafeRide Health, these members have access to a set number of rides annually under their plan at no cost, getting the member to and from medical appointments and other plan-approved, health-related locations.
SafeRide offers pre-scheduled rides and on-demand rides (scheduled the same day) via popular rideshare platforms (Lyft and Uber), wheelchair vans, and ambulatory NEMT vehicles. Members can choose one support companion (18 years of age or older) to ride along with them. This benefit does not cover transportation by stretcher or ambulance.
SafeRide ensures your patient has the right type of ride at the right time for an optimal, secure transportation experience. Real-time ride monitoring helps SafeRide to ensure that the member is picked up and dropped off on time.
Diabetes & Heart Care (HMO C-SNP) Benefit Flyer >
Eagle Plan (PPO MA-Only) Benefit Flyer >
Benefit Highlights
- HealthTeam Advantage Diabetes & Heart Care Plan (HMO C-SNP) – up to 48 one-way rides (up to 100 miles one way) per year
- HealthTeam Advantage Eagle Plan (PPO MA-Only) – up to 20 one-way rides (up to 100 miles one way) per year and unlimited rides to or from Veterans Affairs (VA) facility locations
For round-trip transportation, a member would use two of their one-way rides.
Don’t let transportation be the reason that your patient is not able to access care they may need to attend a medical appointment or stick to their care plan.
How to Schedule a Ride
Just call SafeRide directly at (877) 841-1351 (TTY 711).